Order & Payment Policy

Order Confirmation

When you place an order through 1byoneaudio.com, you will receive your confirmation number and order summary within 24 hours. It takes 1-3 days to dispatch the package after your order has been processed.

Change the Shipping Address

Before your order is prepared for shipping, you can change the shipping address. To update your information or cancel your order, please contact our online service support or email us at support@1byoneaudio.com within 12 hours of placing your order.

Tracking Orders

When your order ships, a shipment notification with tracking information will be sent to you via your email so you can track your package easily.

Accepted Payment Methods

The 1byoneaudio store accepts the following payment methods:

Please contact us at support@1byoneaudio.com for help with payment issues.